Our goal is to help members make the right decisions now to secure financial freedom in the future. So everything we do, is about helping you make the most of your super and prepare for life after work.
We know super can be complex, so we’re always looking for ways to make it easy for you to ‘get it’ and make the most of it.
In recent years, we’ve aimed to simplify our communications and provide you with access to short easy to read fact sheets online as well as interactive tools like calculators and the investment performance section on our website.
We’re excited to be launching a new online annual statement and personalised video for each member – allowing you to explore your benefits along with helpful tips and next steps. Make sure you login to Member Online and check it out.
What’s more, you can now also assess your insurance needs and request a quote online directly with our insurer AIA Australia Ltd through the new LIFEapp available in the Insurance section of the website. If you are logged into Member Online and use LIFEapp you can apply online directly with the insurer.
In addition to education publications, seminars and resources online, we’ve launched three new calculators to help you prepare for life after work. You can explore how subtle changes make a difference to your future financial outcomes.
Along your super journey you may have questions or need help to make informed decisions, we’re here to help you along the way. At any time you can call Member Services on 1800 757 607 with a question and our consultant can provide you with general information or send you any material you may need.
If you’d like financial advice on either your investment strategy in the Fund and/or salary sacrifice contribution strategy, you can now ask a planner over the phone. The financial planner will ask you a series of questions to assess your risk profile and financial goals, so allow around 20 minutes for your phone call. So if you just need a little guidance to set you on the right path, you may find this service quick and helpful.
For full financial advice that takes into account your personal circumstances and objectives, we have a network of financial planners across the country you can meet with. Your first appointment is a fact-find session and free of charge. You can call Member Services on 1800 757 607 to make an appointment or send in a request online.